Privacy & Data Governance Policy

2. Artificial Intelligence Data Processing & Non-Training Pledge

SynapseFlow leverages frontier AI infrastructure through Anthropic's Claude commercial API platform. In accordance with enterprise agreements:

• Zero Model Training: Customer data, operational inputs, and document payloads are never used to train or fine-tune public foundation models.
• Stateless Execution: Inference requests processed through Claude 3.5 Sonnet and Haiku are ephemeral and strictly restricted to customer-authorized session contexts.
• Encryption: All telemetry and payloads are encrypted at rest with AES-256 and in transit via TLS 1.3 cryptographic protocols.

3. Information We Collect

We collect only operational data strictly required to provision services:

• Account Identifiers: Name, professional corporate email address, and company association.
• Operational Audit Logs: Cryptographic timestamps and execution traces for regulatory compliance.

4. User Rights & Data Subject Requests

Organizations and individuals retain absolute rights to access, inspect, export, and permanently delete their data records at any point under applicable international data protection regulations.